Message from President

Since our founding in 1973, Seven-Eleven Japan has continuously achieved growth by offering the products and services that are aligned with the needs of each generation under the concepts of evoking feelings of thankfulness for the convenience. I would like to take this opportunity to express my sincere gratitude to our customers, franchisees and their employees, business partners, shareholders, employees, and local communities for continued ongoing support of 7- Eleven.

Today, 7-Eleven stores welcome approximately 20 million customers daily as our stores have become a part of the daily routines of many people. At the same time, the environment influencing our operations is changing rapidly. Low birth rates, population aging, and inflation are accelerating, and new lifestyles have been adopted in the aftermath of COVID-19. Such changes are driving massive diversification in the needs customers expect convenience stores to fulfill. At 7-Eleven, we took the 50th anniversary of our founding as an opportunity to launch initiatives based on the theme of “Building a joyful future, together.” We believe our mission is to continuously provide new value by accurately assessing changes in society and identifying latent needs. The desire to finish shopping quickly, the need for high-quality, reasonably priced products, a preference for freshly prepared products, the need to have products delivered to your door: there are as many definitions for “convenience” as there are customers in the world. At 7-Eleven, we will strive to create products and services that address the needs and desires of each of our customers. In addition, to exist as a company that is needed by each of our customers, we are fully committed to the proactive thinking and action that leads to innovation.

We will embrace the challenge of endless self-transformation and respond to the ever-evolving needs of society and customers. We ask our stakeholders for your continued patronage as we pursue the creation of new convenience and prosperity that society desires.