Seven-Eleven Japan Corporate Profile 2024-2025

Seven-Eleven’s Merchandise Competitiveness

Above all, 7-Eleven’s greatest strength is the level of its merchandise competitiveness.
Day and night we work to improve quality with an inquisitive spirit, from our uncompromising pursuit of quality to the materials used in packaging, and the process of arranging merchandise in the store.

Team MerchandisingMD

Team MD, which develops merchandise by teaming up with various manufacturers and vendors, is the base of Seven-Eleven Japan’s merchandise development capabilities. Based on a thorough marketing strategy, we will combine the high technology and wisdom of each field to pursue the ideal merchandise with a focus on quality, safety, and deliciousness.

Structure for Team MD
TOPICS
The secret to the deliciousness of Cup Deli’s popular classic, Octopus and Broccoli Basil Salad
Octopus and Broccoli Basil Salad

Cup Deli is a very successful series among our Original Fresh Foods. From the ingredients and production method to the container, the strengths of Team MD have come together to create this merchandise.

  • Ingredients
    basil
    Carefully selected basil
    The basil used in the sauce is hand-harvested, with only the softest, most fragrant first two nodes used.
  • Production
    octopus
    Bringing out the deliciousness of octopus
    By steaming the octopus, which is usually boiled, we are able to preserve its flavor and vibrant colors while achieving a soft texture.
  • Container
    top seal
    Delicious and eco-friendly with the top seal
    We replaced the plastic lid that was previously used with the top seal. It maintains freshness by regulating the air environment inside the container, and we were able to extend the shelf life by one and a half days. It has also resulted in a reduction in the amount of plastic used, making the product both delicious and environmentally friendly.

Total Store Sales and Sales Composition Ratio
by Merchandise Category

Total Store Sales
5,345.2billion yen
FYE February 2024
  • Processed
    food
    26.6%
  • Fast food
    29.2%
  • Daily-delivered
    food
    12.5%
  • Non-food
    31.7%
  • Processed food
  • Fast food
  • Daily-delivered food
  • Non-food

Original Fresh Food

Careful attention is paid to quality in everything from raw materials to packaging

Original fresh food directly connected to the customer’s daily diet. To ensure that our merchandise is safe and delicious, we continue to develop and improve everything from raw materials to production, distribution, and packaging.
Another feature is our wide variety of merchandise to choose from, in any combination you prefer. We have many customers who pick our merchandise every day.

The pursuit of freshly made goodness!
The flavorful Gyu Meshi is packed
with attention to detail

Gyu Meshi

Chilled boxed lunches that transform into freshly made goodness in the microwave. The Gyu Meshi, made with beef gently simmered in onion juice and sukiyaki stock and served on a bed of steaming hot rice, is a favorite among these.
In addition to our commitment to flavor, we have achieved unrivaled quality through rigorous quality control during the manufacturing process and packaging that separates the rice from the other ingredients.

Production
The beef is thinly sliced with our specialized equipment just before cooking. To achieve the fluffy texture, each piece is carefully simmered for a short period of time.
Deliciousness
Because it is sold chilled, we use as few food additives as possible to allow the natural flavors to shine through.
Rapid
cooling
We are able to preserve deliciousness and quality by rapidly cooling the rice and cooked ingredients.
TOPICS
A well-developed manufacturing and distribution infrastructure supports high quality and stable supply.

Realizing high quality and stable production by utilizing the advanced technologies of suppliers, who all have independent and outstanding expertise in factories, distribution centers, system infrastructure, and other areas.This makes it possible to deliver original fresh food that is tastier, safer, and more secure.

Ratio of factories producing only 7-Eleven merchandise
90.7%
Infrastructure That Supports Merchandise Development
Factories
172
156factories producing only 7-Eleven merchandise
Combined distribution centers separated by temperature
164
Processing centers
Seasonings : 9   Vegetables : 9
As of February 29, 2024

Private Brands That Continue to Pursue Quality

“Making our customers’ everyday meals Richer, More Fun, and More Convenient”
Uncompromising pursuit of quality and merchandise assortment

Seven Premium is said to have changed the conventional wisdom of private brands. Through our continued focus on quality and price, it has grown into one of the largest brands in Japan with cumulative sales exceeding 15 trillion yen, and now has a total of approximately 3,400 items. Our extensive lineup meets the diverse needs of our customers.

Seven Premium Brand
  • Seven Premium Gold

    Seven Premium Gold brings foods to the dinner from top chefs and experts that is so good customers want to share them with everyone.

  • Seven Premium

    Seven Premium brings delicious, satisfying foods to the dinner table that customers want to eat every day.

  • Seven Premium Lifestyle

    The Seven Premium Lifestyle is a way of living for the future, painstakingly designed with solid techniques to be kind to the global environment, and allowing customers to live on their own terms.

  • Seven Café

    Seven Café delivers “refreshing moments” and excited smiles with our particular taste anytime, anywhere.

The Evolution of Frozen Foods

As the demand for ready-made meals has increased in line with societal changes, 7-Eleven’s frozen food sales have increased by about 20 times in the last 15 years. The demand for convenient and delicious frozen foods that can be kept in stock is growing year after year, amid a shift toward a cooking environment focused on time efficiency and an increase in the number of people who have reached “cooking retirement age.” In response to these changes, Seven-Eleven Japan has strived to improve quality and expand our merchandise assortment to enhance the value of frozen foods, so that they can take center stage as dishes that brighten dining tables.

Trends in frozen food sales at 7-Eleven

Graph showing changes in frozen food sales at 7-Eleven, with FY2007 sales set as 100

Graph showing changes in frozen food sales at 7-Eleven, with FY2007 sales set as 100
TOPICS
Seven Premium Gold Golden Margherita, a huge hit for its overwhelming quality
セブンプレミアム ゴールド 金のマルゲリータ

Group total sales have exceeded 20 million pizzas!

Since its release in November 2018, the authentic flavor of Seven Premium Gold Golden Margherita has been a hit, and more than 20 million pizzas have been sold. To faithfully reproduce authentic Neapolitan pizza, we use carefully selected specialty flour for the dough, which is the foundation of its deliciousness, and stretch it by hand one pizza at a time before baking it in a custom-made high-temperature oven. We have carefully selected each ingredient and preserved their fresh flavors with our freezing technology so that customers can enjoy the authentic taste from their homes.

Seven Café for establishing new consumer behavior

Since its introduction in 2013, Seven Café has become an instant hit due to its innovative taste and convenience, and has established a new genre of “convenience store coffee” Since then, we have continued to take on the challenge of improving the taste and quality of our coffee.

Cumulative sales reached 7 billion cups in the first 10 years of sales
The secret behind Seven Café’s strong appeal.
  • Carefully selected coffee beans

    Coffee beans from Guatemala, Tanzania, Colombia, and Brazil are used. Four-step roasting gives the coffee a deep rich flavor.

  • Carefully selected containers

    Seven Café has a particular design for its containers as well as its machines. Designed under the supervision of Kashiwa Sato, one of Japan’s leading creative directors, the container represents a simple and high quality world view.

  • Carefully selected extraction

    Each cup is dripped using a paper filter to maximize the flavor, which is perfectly suited to Japanese tastes. You can choose your favorite flavor.

    Café Latte is not included.
TOPICS
Will this be a new daily lifestyle?
“Smoothies Made in the Store” is born.
Smoothies Made in the Store

“Smoothies Made in the Store” combines quick-frozen fruits and vegetables, which gives a freshness to the ingredients, with ice cubes made from frozen vegetable purees, fruit juices, and other ingredients that are packed with flavor and nutrients.
They are mixed in the store’s special machine so that customers can enjoy them freshly made. This also contributes to reduced food loss because vegetables and fruits that would normally be discarded due to their size or appearance are used as ingredients. As an environmentally friendly, tasty, and easy way to consume fruits and vegetables, we aim to roll out this merchandise nationwide by the end of February 2024.

Strict quality control results
in good flavor and peace of mind.

Consistent quality control from the production site to manufacturing, transportation, and stores is an important part of delivering all merchandise at peak flavor and safety.
Seven-Eleven Japan puts significant effort into temperature control and managing production history in our thorough management framework.

  • Production site

    Recipe Master System

    Our recipe master system enables us to track where our original fresh foods, such as rice balls and boxed lunches, are produced, as well as what ingredients and how much of each are used. We also store information such as ingredient origin, processing methods, and management status in our database. This allows us to trace the history of merchandise back to its raw ingredients.

  • Commissary

    Hygiene Management (HACCP)

    We have established the unique NDF-HACCP Certification System tailored to production that meets diverse needs, such as regional and seasonal demands, and is suited to an industry involving many people. All of our commissaries have obtained this certification. Furthermore, in response to the institutionalization of the HACCP international standard in October 2018, we revised the certification system to the NDF-FSMS Certification System and completed certification for all factories.

  • Distribution Center

    Temperature-Separated Combined Distribution System

    In order to maintain taste and quality on an individual merchandise basis, temperature management is key. At Seven-Eleven Japan, merchandise is divided into optimal temperature zones and delivered in batches from the combined distribution center to each store. In some regions, we have devised an approach to manage multiple temperatures within a single truck, allowing us to deliver merchandise items at their optimal temperatures.

  • Store

    Store Hygiene Management

    To provide safe and secure merchandise to our customers, stores conduct daily hygiene management, such as recording equipment temperatures and cleaning logs. Additionally, we are gradually transitioning from the traditional paper-based recording to more accurate and efficient digital recording using tablet devices. This shift not only strengthens thorough management but also contributes to reducing environmental impact.

Temperature-Separated Combined Distribution System

In order to maintain taste and quality on an individual merchandise basis, temperature management is key. At Seven-Eleven Japan, merchandise is divided into optimal temperature zones and delivered in batches from the combined distribution center to each store.

The “Cold Chain” Freshness Management Starting from the Farm

For freshly harvested vegetables, Seven-Eleven Japan uses the Cold Chain low-temperature distribution network model to keep vegetables fresh during delivery and processing. Harvested vegetables are loaded onto trucks after being maintained at a low temperature, and delivered to stores via sorting centers and factories all while under uniform temperature control.

Thorough Food Traceability Management for Safety and Security

All ingredients used in our original fresh food are strictly controlled in a food traceability system with database. The system allows the company to check which merchandise contains certain ingredients such as allergens or additives, where they were produced, how much of them are used in each sales area, etc.

TOPICS
About Nihon Delica Foods Association (NDF)
About Nihon Delica Foods Association (NDF)

NDF was established in 1979, and it aims to deliver safe and secure merchandise to customers anywhere in Japan by sharing information on hygiene and quality control, which had previously varied from manufacturer to manufacturer, and by collaborating on the joint purchase of raw materials as well as the development of merchandise and equipment.
There are currently 62 member companies (as of February 29, 2024), and the manufacturers that produce 7-Eleven’s original fresh foods are members.